VoIP Auto Dialer - Overview

Overview

The Voice2Phone VoIP Auto Dialer is a desktop application that will allow you to manage and carryout outbound phone calling campaigns. The features are easy to use, and they can help you organize, carryout, and analyze every aspect of multiple calling campaigns. By uploading an audio voice recording, you can communicate with every individual on a list of contacts. Some of the Auto Dialer's features are:

Transfer to Phone

Connect press-1 campaign to any office phone or cell phone.

Personalized Messages

Send customized messages with information from customer's CRM record or spreadsheet using real voices or text-to-speech.

Multiple Campaigns

Run multiple campaigns simultaneously, each with its own message, campaign options, call list, and transfer agents.

Campaign Control

Easy campaign start and stop, pause, restart, and rerun with a single button click.

Message Designer

Combine audio files and dynamic text to create your personalized messages.

Collect Responses

Automatically collects touch tone key or speech command responses.

Works with Most Major Phone Services

Connect to your corporate PBX system or any VOIP service providers using our on premise software.

Automated Phone Survey

Use phone surveys for political campaigns, public policy research, consumer satisfaction, and polling.

Answering Machine Detection

VoIP Auto Dialer automatically detects answering machines, live answers, voice mails, and other call statuses.

Automatic Retry

Automatic retry for any call results, such as machine answer, no answer, or line busy.

CSV Import List

The easy to use import wizard lets you import your spreadsheet data or any list in CSV format for any campaign.

Audio Recording

Record your message using your own voice.

Text-to-Speech

Simply type in your message and have the computer generate the audio message for you automatically.

Caller ID

Use your own number for caller ID on our desktop or hosted service.

Broadcast Time

Automatically stop campaign at a set time with time zone management.

VoIP Auto Dialer Interface

An image of Voice2Phone Auto Dialer's main window is located below:

Voice2Phone VoIP Auto Dialer Main Window

The primary window has three important components that can be used to track and edit calling campaigns. On the left edge of the screen, there is a column under a ribbon labelled 'Campaigns'. This section of the window is where you can switch between the calling campaigns that you have created.

Below the campaign tools, you will notice a column for campaigns on the left edge of the interface. For each campaign block, you will see information about statuses and start dates. These campaign blocks allow you to quickly start and stop existing campaigns.

Near the center-top section of the interface, there are three grids that contain information about the campaign that you selected in the campaigns column section. This section of the interface contains two charts that summarize the campaign's statistics. The chart on the left shows statistics for waiting calls, including new, active, unanswered, and failed. The chart on the right shows the statistics for completed calls. These statistics are transferred calls, answered calls, unanswered calls, and failed calls.

Directly below the statistics section, there is a section known as a calling grid. This section is a spreadsheet that includes phone numbers, call statuses, and DTMF responses.

System Requirements

  • Microsoft Windows 7 / 8 / 8.1 / 10 (32- or 64-bit)
  • Intel Pentium / AMD Athlon processor or equivalent running at 2 GHz or more
  • 512 MB RAM (1 GB RAM recommended)
  • 50 MB free hard drive space (100 MB recommended)
  • Internet connection
  • 1200 x 700 minimum screen resolution